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FAQ
At Glacial Etch Media, we understand that creating a Legacy Capture documentary is a deeply personal journey. Our goal is to ensure your experience is smooth and tailored to your unique needs.
Below, you'll find answers to some of the most common questions about the process, services, and customization options available. If you have additional questions, please don’t hesitate to reach out— we’re here to help you preserve your legacy in the most meaningful way possible.
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What is included in a Legacy Capture documentary?Your documentary can include personal interviews, meaningful locations, family history, cherished recipes, prayers, and other significant elements that tell your unique story.
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How is the final product delivered?The final documentary is provided in high-quality digital format and can also be delivered on physical media, such as a USB drive. We also offer the option for a custom-designed hard copy family tree.
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How does Legacy Capture pricing work?Our Legacy Capture pricing is flexible and based on what you’re looking for. This is a highly customizable offering, so things like the length of the project, any extra services like media digitization or genealogical research, and your overall vision will all play a part. We’ll create a personalized quote after chatting with you about your ideas and what you need.
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What is Legacy Capture?Legacy Capture is a personalized service that creates a professional, cinematic documentary of your life story or that of a loved one, preserving cherished memories for future generations. Length of final project is adaptable to your budget, can be as short as 10 minutes or as long as 2.5 hours.
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What if I don't have any media from every significant portion of my life?Not a problem. We can source archival media (photo, video, print news, etc.) to supplement the areas that need supporting visuals.
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Can I include old family photos, videos, or documents?Yes, we offer a digital scanning service that allows you to include old family photos, videos, and documents in your documentary. We can digitize items in formats like VHS, Super 8, and more.
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How long does the process take from start to finish?The timeline depends on the scope of your project, but generally, the process from filming to final delivery can take several weeks. We’ll work with you to provide an estimated schedule once the project is scoped. Typically have 2 meetings ahead of the production day to get acquainted, do a pre-interview, and schedule the production phase.
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What if I want to trace my family history or create a family tree?We offer genealogy services where we research your family’s ancestry and present it in a beautifully designed family tree, available in both digital and physical formats.
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Can the documentary be customized to my preferences?Absolutely. Our service is highly customizable, ensuring the final product reflects your personal story and preferences. We’ll collaborate with you every step of the way.
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How do you ensure the recording captures the essence of our family's story?We take a thoughtful, sensitive approach during interviews, using professional lighting, sound, and camera equipment to capture the essence of your story. Our small, dedicated team ensures a personal and respectful process.
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Where will the filming take place?We can film in a location of personal importance, such as your home, business, or another meaningful space. We’re also able to travel to locations that are vital to your narrative.
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